Accessibility Statement for Visit Blaby

This accessibility statement applies to visitblaby.org.uk. The Visit Blaby District website (www.visitblaby.org.uk) has been developed to promote tourism within the district of Blaby and it is managed by Blaby District Council.

Using this website

We want as many people as possible to be able to use the website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Some older downloadable PDF/Word documents aren’t fully accessible to screen reader software and live video streams do not have captions. Any other issues are listed in the Non-accessible content sections. 

Feedback and contact information

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille email leisure@blaby.gov.uk or call us using our Contact the Council page for directions. We’ll consider the request and respond within three working days. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our website.

If you find any problems that aren’t listed on this page or think we are not meeting accessibility requirements, please use our report form to let us know or contact us by email website.team@blaby.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Minicom service is a telephone typewriter device for communication for people who are deaf, hearing impaired or have a speech impediment.  A Minicom is like a telephone with a small keyboard and screen. Instead of speaking, you type in what you want to say. Then, by inputting a Minicom number, your message is relayed down the telephone line and appears on the screen of the member of staff you are calling (it is held on reception). 

Please contact us before your visit and we can arrange for you to use our audio induction loops, arrange a British Sign Language (BSL) interpreter or someone to translate a language other than English. 

We offer braille copies of documents, bills, webpages and other resources upon request. We will also discuss with the customer when arranging to find the best solution. 

Please contact us using our Contact the Council page. 

Technical information about visitblaby.org.uk’s accessibility

Blaby District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (websites and Mobile applications) (No.2) Accessibility Regulations 2018.

Compliance status

Visitblaby.org.uk is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content 

  • WCAG 2.0 A 2.1.1 Keyboard: Ensure functionality is available to keyboard users
  • WCAG 2.0 A 2.2.2 Pause, Stop, Hide: Ensure users can pause or hide animated content
  • WCAG 2.0 AA 1.4.3 Contrast (Minimum): Ensure text has sufficient contrast (AA)
  • WCAG 2.0 AA 1.4.3 Contrast (minimum): Ensure text placed over images or gradients has sufficient contrast 

Content that's not within the scope of the accessibility regulations 

PDFs and other documents 

Older PDFs and Word documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader. 

Some of our PDFs and Word Documents are essential to providing our services. The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards unless we determine that they represent a disproportionate burden within the meaning of the accessibility regulations. Ultimately we plan to provide an accessible HTML version of the information as the primary source. 

Live video 

We do not plan to add captions to live video streams because the live video is exempt from meeting the accessibility regulations. 

Preparation of this accessibility statement 

This statement was prepared on 7 August 2019. The statement was last reviewed on 08 September 2025. 

Visitblaby.org.uk scored 100/100 for accessibility, 100% is compliant for level A WCAG 2.2 checks and 100% is compliant for level AA WCAG 2.2 checks.  

How we tested this website 

This website is tested every week. The testing is carried out by automated software, provided by Silktide

All pages of the website and PDF documents within the website were tested.

You can contact website.team@blaby.gov.uk by email to get a copy of the reports and to ask for further details on the reports. 

Last updated 8 September 2025
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